Cookies PolicyCookies Policy

What cookies are

Cookies are small text files a website places on your device. Similar technologies, such as the storage built into your browser, work the same way for the purposes of this policy. Between them they let a site remember things about your visit, and let its operator measure how the site is used.

What this site sets

When you first arrive, a banner explains the analytics settings. Accepting and declining are one click each. This is an opt-out configuration: leaving the banner unanswered does not stop analytics cookies. We remember a refusal for future visits on the same browser. Opening 'Cookie settings' at the bottom of any page stops analytics-cookie use and lets you choose again.

We do not enable Google advertising features through this analytics integration. Alongside analytics storage, we keep your choice, its date and a policy version in browser storage so we can apply it on later visits.

Our typeface is served from our own domain; fetching the font files does not require a request to a third-party font service. Analytics and the booking calendar make separate third-party requests as described here.

Measuring how the site is used

We use PostHog to see which pages people read and which routes through the site work, so we can improve it. PostHog processes this for us on their EU infrastructure. We do not use this website analytics integration for advertising.

PostHog currently starts with cookies and browser storage before you answer the banner, unless a previous refusal applies. Accept allows this to continue. Decline resets its analytics state and stops further analytics capture; it does not switch PostHog to cookieless analytics. Cookies can recognise a returning browser and join activity across visits while capture is enabled.

Google Analytics

Google Tag Manager loads Google Analytics 4 in every analytics-choice state. In our current opt-out configuration, analytics cookies are enabled before you choose and after you accept, unless you previously declined. After Decline, Google continues limited measurement without reading or writing analytics cookies. Advertising features remain off. The _ga and _ga_* first-party cookies distinguish browsers and maintain session information; their default expiry is up to two years and can be renewed on visits. We do not send form names, email addresses or messages to Google Analytics.

You can withdraw permission for analytics cookies through 'Cookie settings' in the footer. Google measurement then returns to cookieless mode and the banner asks for your choice again. Declining does not block all data transmission to Google. Existing cookies can be removed through your browser settings. Google may process analytics data outside the UK or EEA; see Google's privacy information.

Booking a call

Our Book a call page loads Google Calendar's appointment booking tool directly, independently of your analytics choice. The embed may set its own cookies and read existing ones, including cookies from a Google account you are already signed into. Declining analytics does not block or unload this calendar.

We do not control these cookies and cannot read them. What Google does with them is governed by Google's Privacy Policy and their cookie information. To avoid loading the calendar, email us using the address in the footer without opening the Book a call page.

Server logs

Separately from cookies, our hosting provider keeps the ordinary request logs that every web server keeps, so the site can be served and kept secure. These are not cookies, they set nothing on your device, and they are not used to build a picture of you. See our Privacy Policy.

Managing cookies

Your answer is remembered on this browser. Opening 'Cookie settings' records a refusal and reopens the banner: PostHog capture stops and Google Analytics returns to cookieless measurement until you accept again. The refusal remains on a reload, and earlier refusals are retained when this policy version changes. Existing Google Analytics cookies may remain on the device but are not read or written while analytics storage is denied; you can remove them in your browser settings. The separate Google Calendar embed is not controlled by this choice. Blocking its cookies may stop the booking tool from working, in which case you can email us instead.

International transfers

PostHog analytics data is processed on its EU infrastructure. Google may process data collected through Google Analytics and the booking embed outside the UK or EEA, including in the United States. Applicable transfer arrangements must be considered alongside our agreements with these providers.

Changes to this policy

We update this policy when the website's storage or measurement behavior changes. A material change can cause the banner to ask again, but an earlier refusal is retained rather than treated as acceptance. The date at the top shows when this policy last changed.

Contact

Any questions about this policy, email us at team@calibre-certifications.com.